Troubleshooting

Close unnecessary tabs and applications
Restart your Chromebook
Check for system updates
- Click on the time in the bottom-right corner of your screen.
- Click on the Settings gear icon.
- Click About ChromeOS in the left-hand menu.
- Click Check for updates.

Turn Wi-Fi off and on:
- Click the time in the bottom-right, then click the Wi-Fi icon to toggle it off and on.
Restart your Chromebook.
Forget and reconnect to the network:
- Click the time in the bottom-right.
- Click the Wi-Fi icon.
- Click the gear icon next to your network name.
- Click Forget.
- Then, reconnect to the network and enter the password again.
Check your router/modem: If you're at home, ensure your internet equipment is working correctly.

Check app permissions:
- Click the time in the bottom-right corner.
- Click the Settings gear icon.
- Go to Privacy and security > Site settings.
- Under "Permissions," click Camera or Microphone.
- Ensure the relevant app has permission to access your camera/microphone.
Restart the application or Chromebook.
Ensure nothing is physically blocking the camera lens or the camera cover is closed

Classlink is a dashboard used by Spartanburg 1 to provide quick access to many instructional applications and information. You can access Classlink by navigating to the district website www.spart1.org, Menu, Students, D1 Dashboard.
The student should automatically log in to Classlink with their Distrtict 1 Google account. However, if the student is prompted with a login screen, the student may “Login with Google” or with their Classlink badge.
All instructional applications, such as Google Classroom, iReady, Apex, Khan Academy, can be accessed through Classlink.

Spartanburg One